Read our article: How to Disable SAP on Various TVs TV Audio Input Settings Click on ‘Audio’ settings, find the ‘SAP’ option, and disable it.Press the ‘Menu’ button on the remote control and choose ‘Settings’.If your TV remote does not have these buttons then you can disable SAP from the settings.Press any of these buttons to turn OFF/ON the SAP feature. Check your TV remote control to find the ‘SAP’, ‘MTS’ or ‘AUDIO’ button.However, this feature is available on antennae, set-top boxes, DVR, satellite receivers, or other media devices. You can turn SAP by the following method So, you can watch an international program in your local language. This feature functions to play a program in a language different than the language in which it was recorded. You will not get any sound from your TV speakers if your TV is set to Secondary Audio Protocol (SAP). You have to check the following settings Disable Secondary Audio Protocol Some wrong settings can also cause no sound issue on your TV. Connect them with some other device to check their performance. Test if you can hear the audio from external speakers. To check if the TV is delivering the sound, you should connect an external audio device like a receiver, surround sound, or any other device to play audio. Accumulated lint is one of the common causes for loose connections. Moreover, clean the connection ports to remove any debris. If you see any damage to a cable, try changing that cable as it may have been damaged. It is better to plug all the connecting cables again to make sure they are connected properly. This can result in no sound and you will just see the picture. It is also possible that you moved the TV which loosens the cables. Sometimes plugging or unplugging can leave the connecting cables slightly loose or disconnected. So check if the headphone jack is empty and nothing is plugged in there. Mostly the headphone jack is in front of your TV. Check Headphone PortĪ headphone may be connected to your TV that is away from your eyes. The problem could be on your end if you don’t hear sound at any channel. You should change different channels and see if you get the sound. Sometimes there occurs a transmission problem and you fail to get sound from a particular channel. If the volume is zero on them, no sound will come from your TV. Many media devices take control of your TV and its volume. Moreover, check the volume of the connected device. If the volume is turned to zero or a very low level you will not get any sound coming from the TV.Ĭheck your TV speakers’ volume and if you are using External TV Speakers, make sure to check their volume is high. Sometimes, anyone other than you can mute the sound and you may not know about it.Įven if you have checked it earlier, we recommend checking it now to proceed further. So, it is very important to double-check this setting. Mute can fully disable the sound on your TV. Here are a few checks that can help you solve the problem and get back your TV sound. Once you have found the culprit, things will get much easier to handle. Now we move to the solution to all these problems. Elements on the mainboard may have damaged.A connection cable may have got loose or disconnected.There may be a headphone connected to your TV.The channel currently playing may not have audio.Your TV is set to the Secondary Audio Protocol.Here are a few causes of “No sound but picture” If the problem is curable by yourself, you can do it otherwise get some professional support. The most difficult part of a solution is the root cause of the problem and once you have found it there is nothing much more complicated to deal with. Knowing exactly what is the reason behind the problem you can easily find a solution. LG, Vizio, Sony, TCL, Insignia, Hisense, Sharp, Philips, Panasonic, Toshiba, Sanyo, or any other brand TV. There are several reasons when you hear no sound but see the picture on your Samsung. Final Thoughts on “No Sound From TV” Reasons For “No Sound But Picture”.Is it worth repairing the hardware of my TV?.Why my TV screen is frozen and does not respond?.Why my TV is flickering or turning ON/OFF?.Why my TV screen is black and has no sound?.Watch Video For Troubleshooting no Sound.
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